How to use this document
The Gambler's Help Connect procedure manual contains explanations of concepts and functions, and step-by-step instructions for procedures. The following conventions are used:
Gambler’s Help Connect menu titles are presented in with a khaki background:
Example …from the menu select…

Names of pages (screens) and screen sections are presented in
bold red text:
Example …the
Case page
Gambler’s Help Connect menu items are presented in
bold grey text:
Example …click
My Activities.

Names of fields are presented in
bold blue text:
Example …the
Client Name field.

Values you might enter or select in fields are presented in
bold blue text:
Example …

select
Therapeutic Counselling in the
Case Type field.

Links that you click to open a new screen or window are presented in
underlined red text:
Example …click the
Case link to view the case.

Look-up fields, where you select from a list of possible values are indicated by the list icon:
Example 
select the preferred method of contact.

Buttons you click are presented as they appear on the screen:
Example …click

.

Tabs on case or client pages are presented as they appear on the screen:
Example …select

.

In the step-by-step instructions, where an action you carry out has an immediate result, that outcome is presented in italic text below the instruction:
Example …click

.
A list of records matching your search criteria displays.
| Advisory notes or tips are indicated by an exclamation mark |
| Critical information is indicated by a stop sign |
| Links to demonstration videos are indicated by the video icon |
| Links to external documents are indicated by the eye icon |