2 How to use Gambler’s Help Connect : Lists, searches and filters
  
Lists, searches and filters
In Gambler’s Help Connect you access your clients and cases from lists. In some of these you will only see results from your own agency, in others you can see results from across the entire Gambler’s Help program.
Some lists are very simple, while in others you need to apply filters to see the results you need.
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You need to know what list to use and in which context to use it so you can quickly and reliably find the information you want and not miss the information you need.
This section describes the different ways you use lists to search Gambler’s Help Connect for client, organisation and case records, and what you need to look for:
*Case stages
*Lists
*Overdue cases
*Incoming cases
*My Cases and My Activities
*Searches
*Cases
*Clients
*Activities
*Issues
*Documents
*Status icons
*How to interpret case information in a list.