3 Connect for counsellors, telephone counsellors and financial counsellors : Creating case and client records
  
Creating case and client records
 
Therapeutic or financial counselling cases
In Gambler’s Help Connect every client record should be associated with at least one case record. Client records can have multiple cases associated with them both concurrently and sequentially.
MCj04347500000[1]
See Types of cases for more information about case types.
This section describes how you create the different types of cases in Gambler’s Help Connect:
*Therapeutic or financial counselling cases
*Callback cases
*Anonymous cases
*Family cases
*Group cases
*RAP cases
*Linking cases.
MCj04347500000[1]
Family cases are not, strictly speaking a separate case type, rather they are a variation on the single client therapeutic or financial counselling case.