5 Connect for venue support workers : Recording venue support worker activities : Processing activities for cases with more than one venue
  
Processing activities for cases with more than one venue
 
Recording training feedback
When you set up a case for a training program involving people from more than one venue, the activities you record respecting that program need to reflect this:
1 Open the ad hoc case in view mode.
2 In the Activity section click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\addicon.png.
The new activity screen displays.
3 Completed the activity details fields as appropriate:
*Activity type and Activity sub type
*Training content
*Number of participants
*Mode
*Attendees
*Staff.
4 Click in the Venues field.
The list of venues associated with the case displays.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSactmultiven.png
5 Select the venues for the activity.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSactmultiven1.png
6 In the New notes field, enter your notes for the activity.
7 In the Location field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the location of the activity.
8 In the When field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the date and time of the activity.
9 In the Activity Duration (H:M) field C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the duration.
10 In the Status field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select Completed.
The timesheet displays.
C:\Users\Bill\Documents\CMS\Captures\Screens\VS activity3.png
11 Specify staff time and travel time as applicable.
12 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\savcloseb.jpg.
You can now record training feedback from the participants.
MCj04347200000[1]
In the event that your training program includes venues from more than one catchment you create separate ad hoc cases for each catchment and record the above activity against each case. You distribute the time across the activities according to your local agency policy.
 

Recording training feedback
After you provide training to venue workers you need to record their feedback. You do this in the activity for the training session.
When you save and close an activity the record displays in view mode:
C:\Users\Bill\Documents\CMS\Captures\Screens\VSactivityview.png
1 In the Feedback section, click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\new feedback.png.
The feedback sheet displays. The completed at date defaults to today’s date.
MCj04347500000[1]
Illustrations of the feedback form are split into sections for easier viewing.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSfeedback1.png
2 Using the radio buttons enter the personal descriptor values.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSfeedback2.png
3 Using the radio buttons complete the feedback sections for:
*Objective
*Relevance
*Delivery
*Overall.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSfeedback3.png
4 Complete the Application of learning section and add any additional comments as applicable.
5 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\Saveicon.jpg.
The Activity displays in view mode with the feedback record displayed in a list.
C:\Users\Bill\Documents\CMS\Captures\Screens\VSactivityviewFB.png
6 Repeat steps 1-5 for each feedback sheet received from the training at the venue.