5 Connect for venue support workers : Managing cases : Closing venue support cases
  
Closing venue support cases
There are three reasons why you might close a case:
*A venue closes or otherwise ceases to operate
*A project, for example an multi-venue training case, is complete
*A case was created in error.
To close a case:
1 Open the case you want to close in view mode.
2 Check that all necessary activities are recorded against the case and any scheduled activities are completed or cancelled.
3 Open the case you want to close and click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\edit.png.
The case opens in edit mode.
4 In the Status section, in the Stage field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select Complete.
5 In the Closure section in the Closed date field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the closure date for the case.
6 In the Closure Reason field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the reason for closing this case.
7 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\savcloseb.jpg.
The case is closed. Add an administrative activity to the closed case to account for your time in organising the case closure if applicable.