5 Connect for venue support workers : Recording venue support worker activities : Scheduling an activity
  
Scheduling an activity
 
Setting reminders for an activity
Rescheduling activities
Completing a scheduled activity
To schedule an activity:
1 Locate and open the case for which you want to schedule an activity.
2 Using either of the methods above, open a new activity page.
3 In the Activity Type field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the activity type.
4 In the Activity Sub Type field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the required sub type.
5 If applicable, in the Training Content field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the training program or programs related to this activity.
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See Activities for a list of the activity types and sub types.
6 In the Mode field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the contact mode:
*Face to face
*Telephone
*Online
*Other.
7 In the Staff field the name of the venue support worker for the case defaults. You can change this if required.
8 In the Venues field, the name of the venue defaults.
9 In the New notes field enter a description of the planned activity if required.
10 In the Location field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the location for the planned activity.
11 In the When field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the date and time for the planned activity.
12 In the Activity Duration (H:M) field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select the planned duration of the activity.
13 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\savcloseb.jpg.
The activity is scheduled.
Setting reminders for an activity
You can set yourself (and/or other participating staff) reminders for scheduled activities. You do this in the Reminders section of the activity record.
C:\Users\Bill\Documents\CMS\Captures\Screens\Act - set reminder 1.png
1 With the activity record in edit mode click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\addnewreminder.png.
The Reminder time field displays.
C:\Users\Bill\Documents\CMS\Captures\Screens\Act - set reminder 2.png
2 Click in the Reminder time field and then select your desired reminder date and time.
The reminder is saved when you save the activity.
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You can add more reminders for the activity if required. You can also change the reminder time as appropriate. To remove a reminder click .
Rescheduling activities
If the planned time and date for an activity changes you can reschedule it. If you have set a reminder for the activity for yourself you can reschedule that as well:
1 From the Operations menu select My Activities.
The My Activities list displays.
2 In the list, locate the activity you want to reschedule and click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\editthisicon.png to open it in edit mode.
3 In the When field, select the new date and time for the activity.
4 IF you set a reminder for yourself for the activity, in the Reminders section, in the Reminder time field select the new date and time for the reminder.
5 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\savcloseb.jpg.
The activity is rescheduled.
Completing a scheduled activity
To complete a scheduled activity you change the activity status to Completed, record the relevant staff and travel times for the activity, and add a progress note.
To locate the activity you want to process you can access it from:
*Your My Activities list or calendar
*The Activities tab of the case record
*The Activities section of the Details tab of the case record
*Your activities reminders.
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If you are processing the scheduled activity for someone else you access the activity from the case record.
1 Using one of the methods described above locate the activity you want to complete.
2 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\editthisicon.png to edit the activity.
The activity opens in edit mode.
3 In the New notes field enter a progress note to describe the completed activity.
4 In the Status field, C:\Users\Bill\Documents\CMS\Captures\icons and buttons\ddl.png select Completed.
The Timesheet displays at the bottom of the page. If you specified a duration for the activity this value now displays in the Staff time field.
5 In the Timesheet specify staff and travel time as applicable.
6 Click C:\Users\Bill\Documents\CMS\Captures\icons and buttons\savcloseb.jpg.
The activity is completed. The notes you wrote for the activity display in the Previous notes (read only) field.