Closing community education cases
You might close a case if:

The school or sporting club closes or otherwise ceases to operate

The school or sporting club discontinues the relationship

A case was created in error.
To close a case:
1 Open the case you want to close in view mode.
2 Check that all necessary activities are recorded against the case and any scheduled activities are
completed or
cancelled.
3 Open the case you want to close and click

.
The case opens in edit mode. 4 In the
Status section, in the
Stage field,

select
Complete.
5 In the
Closure section in the
Closed date field,

select the closure date for the case.
6 In the
Closure Reason field,

select the reason for closing this case.
7 Click

.
The case is closed. Add an administrative activity to the closed case to account for your time in organising the case closure if applicable.