7 Managing integrated service cases
  
7 Managing integrated service cases
 
About integrated service cases
Creating an integrated service case
Integrated service activities
Integrated service cases run annually from the start of each financial year. They record activities carried out by your Gambler’s Help agency in building relationships, capacity and referral pathways among allied community organisations with respect to targeted demographics.
This section describes how to manage integrated service (IS) cases:
*About IS cases
*Creating an IS case
*Recording activities for IS cases
*Managing IS cases.
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The IS Case Manager is a role in Gambler’s Help Connect. Only people with that role can create or edit an IS case. However, everyone else can view the case and add activities to it.